Support & Services
Support & Services:
reducing complexity and cutting out the carrier

We become your single source for anything mobile.
Security, technical support, procurement, and user and device management:
whatever you need, we’re here to help.

Why you need it:

Mobile management wastes time.

The more you rely on your mobile devices, the more often you need assistance—from maintaining security to getting technical support to ordering new devices and numbers.

This turns mobile management into a full-time job. It distracts your employees from actually growing your
business.

How we help:

We make mobile transparent.

We become your go-to source for anything and everything that concerns your mobile devices.

For IT, we can set and maintain security policies. For HR, we can add lines, assign users, and acquire or recycle devices. And for employees, we’re there any time they need a quick answer.

Key security features:

  • Industry-leading security platform that extends across any device.
  • Automatic software updates save IT’s time and avoids device-by-device configuration.
  • Integrate your existing applications to keep your people are productive everywhere, on any device.
  • Protect your data from unauthorized access or accidental leakage.
  • Remotely erase devices if they’re lost or stolen.
  • Set hardware usage restriction rules for disabling features like cameras or internet access.
  • Allow employees to use personal devices while maintaining security and access restrictions.
  • Get comprehensive reports on network, storage and compliance details.

Key services and support:

  • Never call the phone company again. We’re here to help you with every single mobile need.
  • Cradle-to-grave wireless management. Our recycling service even pays market value for your unneeded devices and ensures secure removal of all data before disposal.
  • 24/7 online portal is available for any mobile-related task, including support requests, reporting, line management, troubleshooting, feature management, employee management and procurement.
  • 24/7 live help desk is available for any immediate needs regarding mobile device management. Our experts are trained on every account and based in the US. We answer the phone promptly—unlike the phone company.