Role: Customer Service Representative
Location: Inglewood, CA
Type: Full Time
Do You Know Cellular Phones?
We are a Telecom Expense Management Company that helps businesses save money on their wireless bills. We are currently looking for professional customer service reps in the wireless/cellular phone industry. We are looking for someone that is professional and positive that can focus on problem solving and resolving issues in a timely manner.
If you have a background in cellular, possess a strong work ethic, great personality, listen attentively, and want to establish a career in a growing market, we want to hear from you.
Qualifications:
- Dependable
- Willingness to learn
- Good follow-up skills
- Great organizational skills
- Outgoing, professional and friendly personality
- Computer skills (Word, Outlook, CRM program)
- Professional verbal and written communication skills
- Answering customer calls and actively listening to identify their issues
- Comfort with technology and how to apply it to solving problems and finding solutions
- Customer service or call center experience, ideally handling billing and product use questions
- Call Center: 1 year (Preferred)
- Customer Service: 1 year (Preferred)
Compensation
Please use the form below to upload your resume and cover letter.
